We will not collect any information which identifies you as an individual unless you knowingly provide it to us.
If you browse the unsecured areas of this web site (being an area where a password is not required for access) to read or download information, our system may record the date and time of your visit, the pages viewed and the information downloaded, but will not record your email or any personally identifiable information unless you send us an email.
Your email messages may be monitored for security and quality assurance purposes.
Use and Disclosure of Information
Any information we collect from you via this site, may be made available to, or used by, your adviser, or any entity carrying out functions on behalf of Luminus Systems or any entity on whose behalf Luminus Systems is acting as agent for:
1. The purpose of enabling Luminus Systems, its agents or principals to provide services or information to you in accordance with your requests or reasonable expectations;
2. Any other purpose required or authorised by law.
We will only disclose personal information to third party entities carrying out functions on behalf of Luminus Systems on a confidential basis. You should note that information we collect from you may also be disclosed to third parties if that disclosure is required or authorised by law, or if Luminus Systems is acting on behalf of another entity as agent for that entity.
We will preserve the content of any email you send us if we believe we have a legal requirement to do so.
Security of your information
Luminus Systems takes reasonable steps to preserve the security of personal information we collect via this web site. Any username and passwords are encrypted for privacy during transmission using the Secure Sockets Layer (SSL) protocol. To ensure your browser is SSL compliant, check the bottom status bar now. You should see either a closed padlock or a non-broken key symbol.
Although Luminus Systems strives to protect such information, we cannot ensure or warrant the security of any information you transmit to us or receive from our online services and you do so at your own risk.
Accessing and updating your information
You are able to access and update the personal information that we hold about you at any time. To amend personal information that we hold about you, contact us on 1300 799 459.
How to contact us
Please contact us via the Contact Us page, or on +61 3 8614 8401